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The expert from the various government
and non-government banking sectors has concluded that it is essential to
digitize the banking process. Banks have started adopting the latest
technologies and methodologies, while a few banks are laggards.
Various banking experts from Federal
Bank, Ujjawal Bank, Yes Bank, Punjab, Sindh Bank, and the global banking firm
like IBM have stated that each bank has a different speed of adopting the
technology. Some departments adopt technologies swiftly to agile the work process.
In contrast, some departments find it challenging to change, thus use old
methodologies.
While India has adopted several
banking solutions like PayTM, PhonePe, and G Pay, which offer instant services
to its various customers, on the other side, a huge band of banks is seriously
challenged by digitization. These banks are laggards in adopting such
technologies, which led to enormous challenges and directly affected customers.
Moreover, over the years, banks have started adopting technologies, but each department has accepted different digitalization levels. These aroused a new challenge for the banking sector, where they need to make every employee technology-friendly and provide time-to-time learning opportunities to stay updated with the latest trends.
As customers are becoming
technology-friendly, it is essential to provide services that can draw an
instant solution for customers. Recent surveys proved that happy customers are
more likely to recommend the bank to his friend or family than the other with a
negative experience.
Today, significant people are shifting
to mobile banking as it is more convenient and easy to carry out banking
services on fingertips. As per the survey, only 2 % of the population rely on
mobile banking, while 40% of the population rely on personal bankers. The
population is aggressively shifting from one offline banking to online banking
service. It is essential to understand that bank needs a more robust and
reliable data to handle massive data and population precisely on an online
platform.
The majority of the population is
shifting towards mobile banking in the US and western countries. Private banks
provide a seamless experience to customers. Customers do not face any issue,
and this simplicity attracts more customers—Barclays and DBS banking offer
techno-driven services, which protect customer data more promptly and provides
many facilities.
The important things that banks are
facing globally are different levels of digitization within the bank. This has to
overcome, as each department should be seamlessly integrated to have a better
experience, which automatically increases the overall efficiency. Moreover,
banks use separate modules where data is stored, which is not visible to other
departments. It is essential to understand the inter-challenges need to
overcome for better performance of the bank.
It is high time to accept a digital
solution to overcome such challenges. AYN
InfoTech has launched Oak Core Banking
Solution to overcome all challenges that the banking sector is facing
continuously.
Core Banking Software is an online
platform where networking of bank branches is done, allowing customers to
manage their bank account anytime and anywhere regardless of the branch you
have opened your account.
Core Banking System (CBS) has level-up
the banking process by automating tasks, getting an online platform for various
banking activities, and storing critical customer information. Execution of CBS
across all bank branches helps boost banking processes like banking
transactions, lending operations, customer accounting, and other payment
processes.
It greatly affected banks and
customers by improving mundane tasks, simplifying complex processes, and also
saves a considerable amount of resources and time.
There are four key objectives for digital core banking.
1. Digitally Robust
CBS software should be agile software,
open to internal and external information. It should be cost-efficient by
providing a high level of automation, which saves many resources and time.
2. Better Analytics
It should segregate colossal data to
provide contextual information; it should also produce granular and quality
data to access information better.
3. Better Personalized Experience
It supports a modular offering and
provides a personalized experience for a better customer experience. It
provides a new, comprehensive customer ecosystem.
4. Easy Integration for Future
Requirements
CBS should have open APIs for easy
integration of modules as per future requirements. The seamless flow of
information is an essential thing in CBS.
Oak is the core banking product
developed by AYN InfoTech that provides global digital banking functionality to
banks.
Build on an advanced architecture; Oak
Core Banking Solution provides a comprehensive suite of functionalities to
power your digital bank transformation. It has a complete set of capabilities
that includes extensive parameterization, product bundling, and reusable
business components to innovate banking systems.
With its real-time processing engine,
open APIs, painless integration, and implementation of the latest technologies,
Oak CBS delivers one of the most advanced digital banking solutions to tackle
challenges and improvise the banking system.
Oak CBS has various capabilities to
boost the productivity of the organization.
Below listed are the important
digital transformation factors:
1. Risk Mitigated Platform
Oak CBS leverage technologies like AI
and ML to mitigate risks like market risk, liquidity risk, regulatory risk, and
operational risks.
2. Innovative Digital Platform
The digital platform digitizes various
banking functionalities like account handling, transaction management, money
transfer, load lending, etc.
3. Comprehensive Capabilities
It innovates banking systems by
providing a comprehensive set of capabilities that includes product bundling,
product factories, and reusable business components.
4. Deeper Customer Engagement
It has an AI-powered chatbot that
interacts with customers and provides the desired service.
5. Open API
Oak CBS has open APIs that help
integrate any module easily in the future and can innovate as per requirements.
For more details download pdf @ https://www.ayninfotech.com/product/oak/download/
1. Increase Employees' Efficiency
Core Banking Solution streamlines all
the business processes and stores data easily accessible to authorized team
members on a single cloud platform. It helps reduce workload by automating
various mundane tasks, which saves much time. The communication experience
which is offered through multiple channels allows the easy transfer of
information between departments. This increases the employees' efficiency as
they have access to accurate information and are updated about any change in
the system.
2. Increase in Customer Loyalty
Oak Core banking system enables banks
to provide unexceptional customer service from anywhere in the world.
Customers can access bank account
anytime and from anywhere across the globe. Oak CBS provides a transparent
system and also automates mundane tasks, which provides instant service to
customers. With Oak CBS, it helps retain current customers, extract new
customers, and expand customers' experience beyond transactions. Oak CBS
enables banks to come up with customer-centric service erasing the traditional
banking system.
3. Reduction in Various Expenses
Oak CBS enables banks to handle a huge
amount of customers daily. This decreases the number of footfalls in the bank
branches, which reduces the need for physical banking. This enables banks to
cut off infrastructure costs, furniture costs, operational costs, and other
support expenses. ATM, Internet banking, payment gateways, and online banking
have reduced the need for manual intervention in the process, which saves time.
Moreover, it helps efficiently manage a bank, which further reduces operational
costs and minimizes support expenses. It also reduces time to market for the
new product offering, marketing cost, faster clearing, faster clearing, and
reconciliation improves operational effectiveness.
4. Reduce IT Maintenance
Oak CBS is designed to consolidate
various standalone applications and optimize the operational cost. Banks have
multiple applications that need to be updated and change as per the changing
requirement. It is challenging to manage each application separately. Oak CBS
has a single platform on which you can manage all operations effectively. It
has open APIs which help add any module or customized it as per future
requirements.
5. Technologies
Oak CBS is powered with various
technologies like artificial intelligence, Machine Learning, IoT, and
Blockchain, making Oak CBS unique software that provides facilities and
automates multiple mundane tasks. It collects and organizes vast customer data
to precisely understand customers' behavior and provide more effective
personalized service. Blockchain technology offers a more secure platform and
stored data in an encrypted format. Business intelligence tools are used to
present better analytics, which helps banks understand data available for
better sales, marketing, and customer service.
Contact us for more details - https://www.ayninfotech.com/contact/
Oak Core Banking Solution is
considered as a new stepping stone for success and effective service. It
segregates all banking operations and stores all data securely on the cloud. It
has other features like SWIFT integration, API Integration, CRM Integration,
Risk Management Solution, and detects suspicious accounts. The CRM integration
module manages sales, marketing, and customers effectively by analyzing
customers and increasing the business. Oak Core Banking Solution is the best
solution for any bank which focuses on employees and customers.
CBS Software is essential for every bank to mitigate losses that occurred due to a lack of communication. As Artificial Intelligence and Machine learning power, it helps track suspicious account activities. It avoids many scams and thus helps preserve public money. Adapting digital core banking solutions lead to better marketing, sales, management, and customer service.