FAQ

Frequently Asked Questions

Get to know us better, our work culture, our methodologies, and the services we provide to our customers. Still have questions, write to us directly at [email protected]

1. What is the process like when working with AYN InfoTech?
- We inspire our clients to be a part of the entire project. Our process aims for constant communication, co-operation and transparency from development through delivery.
2. Do you provide any other services apart from Software Development?
- Following are the services that we provide:
3. Which technologies are you working on?
- We use various technologies like Artificial Intelligence, Blockchain, the Internet of Things, and Machine Learning.
4. Which platform do you use for project management?
- At AYN InfoTech, We are using Jira and Trello platforms in project management. These are the best tools to track the project status accurately and manage workload of the project team.
5. Which products have you worked on earlier?
- We have worked on Enterprise Resource Planning, Customer Relationship Management, Core Banking Software, hotel management; fleet management, hospital management, taxi aggregator, EHR management, fantasy sport, and e-commerce software are some of our work.
6. What is your average team strength in any project?
- At AYN, our team size will depend on project size as small scale projects may have 4-6 resources, Medium size projects may have 7-10 resources and large scale projects may have 10-30 resources. We are preferring Waterfall and Agile - Scrum methodologies as per the project requirements to deliver valuable products to our customers.
7. How does AYN InfoTech assure the confidentiality of data?
- We assure confidentiality of the information by the following factors:
8. Is it better to offer you the project or hire my own software development team?
- Hiring a dedicated software development team is a smart choice also has drawbacks as it is a very time-consuming process, and the cost of keeping an in-house development team is huge. Hiring us can save a lot of time and money. We provide you with job completion assurance and support after the completion of the project.
9. How do you assure solid projects and their quality?
- Our team of developers develops quality code. We strongly believe that the creation step is the strongest in building a better innovative solution.
10. How are clients kept updated with the project status?
- We will provide you with regular project updates via email and ad-hoc meetings, i.e.,teleconference, live chat and Video Conferencing.
11. How much time will it require to complete the project?
- It depends on the modules of the project. Our tech team will analyze and will provide you with the proper timeline.
12. Will, be the project manager be assigned to update me about the project? Will this contact person available throughout the time as the software is being developed?
- Yes, either a project manager or a key account manager will be assigned to provide a timely update regarding the project and understand your requirements throughout the project.
13. What benefits do you provide?
- All projects that we take has the below benefits:
14. Can you upgrade software as per future requirements or technology?
- Sure, we are happy to help you to upgrade software as per the requirements or commence of new technologies.
15. Will you double the team size involved in the project as per requirements?
- Sure, the team size can be increased or decrease as per your necessity. The pricing will also vary accordingly.
16. The idea is good, but we are unsure. Can we do a pilot project?
- We always welcome clients to try our products and services. After demonstrating all the abilities in a pilot project, we succeeded in continuing the relationship with clients.
17. I have an idea, should I go for a mobile application or a web application?
- It varies as per the idea. Our subject matter expertise would recommend you only the best solution.
18. Can we provide a tech-savvy person from our end to work on our project?
- It will not be required as we have a dedicated team of developers, testers, and business analysts for your project. We have a project manager and business analysts who would timely update you regarding the project's status.
19. What types of pricing do we offer?
- 1. Fixed cost project
  2. Per hour billing
20. Can I upgrade my software in the future?
- Sure, you can upgrade software as per your requirements in the future.
21. How long will you provide support for the product?
- We have a dedicated support team that will be assigned to you in AMC.The initial contract generally covers free support for 3 months.
22. Where is your development team located?
- All of our team, including all developers, are based in India. We never outsource our work overseas to ensure our quality services are delivered on-time and on-budget.
23. What Languages are you experienced coding in?
- Our developers have diverse backgrounds in the engineering sector, allowing us to develop products in the language that will be best fit your specific project specifications for optimal performance. We have extensive experience in native mobile development languages for iOS and Android and all popular web languages, including HTML/CSS, JavaScript, ReactJS, Angular, Java, PHP, Python and several web-based frameworks.
24. How long have you been in the IT Industry?
- AYN InfoTech is serving for over a decade. Its headquartered in Pune, Maharashtra, India, with three branches located in the UK, UAE and US.
25. What is expected from clients during project development?
- We expect the information necessary and all the requirements you have regarding the project properly.

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