We’re looking for a results-driven sales representative to actively seek out and engage customer prospects, Consequently, the I.T. sales professional has more than one string to their bow. • Pre-sales is all about pitching technical proposals to clients. This stage is all about clarifying product details or service specifications and explaining the benefits they will offer. You may even be required to carry out practical demonstrations of the applications or equipment that you’re selling. • The second stage (sales) involves negotiations around pricing and other contractual terms, e.g. installation, warranties, etc. Once a sale is finalised, the I.T. sales professional will provide user guidance and training, technical support, system maintenance, repairs and product replacements in accordance with agreed warranties. • Further activities include the preparation and renewal of service agreements, administering system and hardware updates, and advising clients on new and existing enterprise solutions.
• I.T. sales professionals handle the sale of software, and I.T. services to (mainly) commercial clients. The I.T. sales cycle includes three primary stages: • Pre-sales • Sales • Technical support. • RFP ( Request For Proposal ) • Selling products and services using solid arguments to prospective customers • Performing cost-benefit analyses of existing and potential customers • Maintaining positive business relationships to ensure future sales • Present, promote and sell products/services using solid arguments to existing and prospective customers • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs • Establish, develop and maintain positive business and customer relationships • Reach out to customer leads through cold calling • Expedite the resolution of customer problems and complaints to maximize satisfaction • Achieve agreed upon sales targets and outcomes within schedule • Coordinate sales effort with team members and other departments • Analyse the market’s potential, track sales and status reports • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keep abreast of best practices and promotional trends • Continuously improve through feedback.
• Proven work experience as a sales representative • Excellent knowledge of MS Office • Familiarity with BRM ,BPM and CRM practices along with ability to build productive business professional relationships • Highly motivated and target driven with a proven track record in sales • Excellent selling, communication and negotiation skills • Prioritizing, time management and organizational skills • Ability to create and deliver presentations tailored to the audience needs • Relationship management skills and openness to feedback • Bachelor degree or equivalent.